Welcome to Good Food Table's Privacy Policy
Good Food Table is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, disclose, and store personal information when you interact with our website, make reservations, or attend our events. It applies to all visitors, customers, and users of our services. By using our website or services, you consent to the practices described in this policy.
Effective date: 1 September 2026
Types of Personal Information
We collect personal information that is reasonably necessary for our business functions, including providing dining services, processing reservations, and managing casino-themed social evenings.
- Contact details: name, email address, phone number, and postal address.
- Reservation details: date, time, party size, and special requests.
- Transaction information: payment details for bookings or event tickets.
- Technical data: IP address, browser type, device information, and cookies when you use our website.
- Marketing preferences: your consent to receive promotional communications.
We collect this information through website forms, phone calls, email, and in-person interactions. No sensitive information is collected unless required by law.
Collection Methods
We collect personal information directly from you when you interact with us, and in some cases, from third parties or automatically through technology.
- Directly: when you make a reservation, fill out a form, contact us, or attend an event.
- Automatically: through cookies and similar technologies when you browse our website.
- From third parties: such as booking platforms or social media if you interact with us there, but only with your consent or as permitted by law.
We do not collect personal information from public sources without your knowledge. If we receive unsolicited personal information, we will handle it in accordance with the APPs.
Purposes of Use
We use your personal information for the primary purpose for which it was collected, as well as related secondary purposes that you would reasonably expect.
- To process and manage reservations and event bookings.
- To communicate with you about your bookings, inquiries, or changes to our services.
- To send marketing communications if you have opted in, with the ability to unsubscribe at any time.
- To improve our website, services, and customer experience.
- To comply with legal obligations, such as record-keeping and tax requirements.
We do not use personal information for direct marketing without your consent. We do not sell your personal information to third parties.
Third-Party Disclosure
We may disclose your personal information to third parties only in limited circumstances and for the purposes described in this policy.
- Service providers: such as payment processors, IT support, and booking platforms, who are contractually obligated to protect your information.
- Legal authorities: when required by law, court order, or to protect our legal rights.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: for any other purpose you have agreed to.
We do not disclose personal information to overseas recipients unless required and with appropriate safeguards. All third parties are required to comply with the Australian Privacy Principles.
Data Security Measures
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
- Electronic information is stored on secure servers with access controls and encryption where appropriate.
- Physical records are kept in locked facilities with restricted access.
- We regularly review our security practices and update them as needed.
While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary for the purposes described or as required by law. When no longer needed, we securely destroy or de-identify the information.
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date.
- To request access, contact us using the details in the Contact section below.
- We will respond to your request within a reasonable timeframe, usually within 30 days.
- In some cases, we may refuse access as permitted by law, and we will provide reasons for any refusal.
- You may also request that we delete your personal information, subject to legal retention requirements.
- If you have opted in to marketing communications, you can unsubscribe at any time using the link in our emails or by contacting us.
These rights are provided under the Australian Privacy Act 1988 (Cth). You can reach us at [email protected] or +61 487 235 916.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Material changes may be communicated via email or a notice on our website.
Current effective date: 1 September 2026
Privacy Contact Information
If you have any questions, concerns, or complaints about this privacy policy or our handling of your personal information, please contact us using the details below.
- Email: [email protected]
- Phone: +61 487 235 916
- Address: 12 Flinders Lane, Melbourne VIC 3000, Australia
We will respond to your inquiry as soon as possible and aim to resolve any complaints within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.